Assistant Branch Manager Training Program

Begin your journey toward a management role within our Retail Banking Division

The Assistant Branch Management Training Program is designed to cultivate our own future leaders by merging a concrete knowledge base of banking with management essentials. After completing the curriculum, trainees will attend an Assessment Panel session, where they will interact with bank managers, demonstrate leadership abilities, and show their understanding of First American Bank policies, procedures and philosophies. The Assessment Panel will then provide feedback to the trainee, and placement within the branch network will be determined.

• Teller: The Teller window is the front line of the bank, and this rotation teaches the basics of customer transactions. You'll learn how to refer customers to other bank departments, vault management, ATM maintenance, and navigating customer portfolios.
• New Accounts: In this rotation, trainees develop a command of bank products and the ability to target products to fit individual customer needs. You'll learn how to evaluate customer accounts, make sound financial decisions and even get a taste of the basic elements of branch management.
• Customer Service: This stage offers real-life experience in providing customer service over the phone and resolving inquiries. You'll develop communication skills, become more familiar with bank computer systems and fine-tune your ability to navigate all of our resources.
• Loans: This rotation teaches the steps involved in the consumer loan process and how to guide customers through them. Ultimately, you'll be able to answer loan questions, take applications, service existing loan customers, and identify customers who would benefit from our products.

Applying is easy!

Applications for this position are accepted periodically throughout the year. At that time, this position will appear in our list of current Employment Opportunities.